To Whom It May Concern,
Just a short note to say thank you for your outstanding service. We love our van. The service and friendliness of the staff that we dealt with were really great (Brian, Tamara and people I did not know their names) I definitely would recommend your company to anyone who was interested in a van.
Thanking you Chris & Ray, Rockingham May 2010
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Dear Mr. Day,
On Thursday 4th March my wife and I took delivery of a new Concept Ascot caravan. The salesman that we had been dealing with during the process was Michael Pelham. From the time of first contact to delivery, Michael proved to be a true professional in that he exerted no obvious pressure and let us make the hard final decision on which van to purchase. At no time did we feel obligated, but Michael went out of his way to answer or have answered questions that we raised. On the day of delivery things did not go quite as planned, but during the time that we were on site it was quite clear that Michael was, to some extent, embarrassed because it was not the smooth handover that he (and we) expected. During this time we had contact with a number of staff in the workshop and store, all exhibited a friendly and helpful demeanour. You should be proud of your staff, if they are all of the quality of those we came into contact with, especially Michael Pelham, your business will remain successful. Well done.
Paul & Wendy March 2010
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Hi George, Phil & Steve,
Just a short note to say thanks to Tamara and the service crew. We have just recently had our Supreme Territory serviced and with some warranty work also. Tamara was professional in her approach and customer service, the service crew did a great job.
Looking forward to future dealings with George Day and the crew. Many Thanks CHEERS!! Geoff & Gemma Thomas 10th August 2009
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To the Manager, I would like to write and say a big thank you to Patrick Kelly. We visited the caravan and camping show this year and after a lot of research decided to buy a Wing II from your company. Firstly the lady at the show who assisted us was very helpful, and not pushy. The guy telling us about the technical side of this van was excellent. Even better has been the professionalism and expertise of Patrick Kelly. When ever my wife or I phoned with a concern or update on our van over the past few months he has always been helpful and ensured that he has phoned us straight back. There was a couple of problems with the delivery but Pat was always honest and kept us up to date. When we eventually went to pick up our van Pat took us through everything we needed to know and was very patient in explaining things we didn't understand. We tend to always let companies know when things are wrong but not when we have received good service. Pat is a credit to your team and we look forward to dealing with your company again in the future.
Regards P. Aitken October 2008
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Dear Sir,
My wife and I recently had the experience of upgrading our caravan through your business. The experience was a most pleasant one thanks to the courtesy and efficiency of your staff with a special thanks to Mr Patrick Kelly whose thoughtfulness and help was great. No request was to much for him. Thanks again.
Yours Sincerely Ken & Joan Park - 2008
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To the Principal of the company: A quick message to say a very sincere "thank you" for the excellent service received from one of your staff - John. Late on 6th June I contacted your company from Port Hedland re sourcing a three way tap for our A'van and spoke to John. Not only was he able to assist with the part but he offered to send it to our next destination (Broome) and offered some very useful advice on what I would need to do to fit it. The part arrived on 13th June and I have now fitted it. Thank you for the excellent service!
Peter Wood - 2008
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Hi Sam, Graeme & I would just like to personally thank you for your care & service over the past few months with the van. May your life be as happy as ours as we travel in our lovely new home. We look forward to many more adventures. Thank you
Kind Regards Caess & Graeme Waltz - Oct 2008
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Good Morning, we would like to say how much we enjoyed doing business with George Day caravans. The service was outstanding, and we felt we could ask questions and advice with ease. Tom was the salesperson that we dealt with, and Phil was also a great help with other queries that we had in regards to the caravan that we purchased. It can be hard to find excellent service out there, but your team value service highly, which should be commended. Thank you again, we have absolutely no problem with passing on to friends and family how good George Day caravans are to deal with.
Kind Regards David Turner & Kristy Windsor - Jan 2007
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