Testimonials
To the George Day team,
a few weeks ago my husband and I purchased a used 2005 Supreme Territory from your yard. There were a few things that were instrumental in our purchase. The website with information and photos of the van encouraged us to make the long drive to the yard. The way in which our telephone enquiry on the vans of interest were promptly answered and information was freely given...Upon our arrival into the yard a very cheerful and friendly but not pushy salesman, Mr. Patrick Kelly greeted us. Pat then allowed us time to look around and consider the vans that were of interest. Pat was able to ensure we were given all of the information we needed on the van and was genuinely interested in meeting our needs. Pat along with Phil worked to create a deal that was acceptable to us and helped facillitate arrangements for some repairs and additions that were needed for us to take delivery of the van. With a friendly visit by the dog Gabby? to seal the deal and a cup of tea, we left the yard feeling we had received excellent service and could expect the same upon return to pick up the van. On the day of pick up, despite the very wet weather, not only did Pat provide an exceptionally thorough handover, he ensured we were able to hitch up to the van and drive away safely. Something that was much appreciated in our circumstances. We have previously purchased a small van from the yard when it was at the previous location and obviously since we have now purchased a second van, been happy with the service, however on this occasion the service has been exceptional. I am pleased to say that has not been the end of the outstanding service from Pat and also from Stan and others at Cara Spares. With various phone calls that we have made and when on our first trip out out with the van we called into the yard, for further guidance and a few items we were again well looked after. So a very big thank you, especially to Pat and also to the George Day team, well done.Our van has been on its first test run and we are pleased to say, we are very happy with our new holiday home in wheels!
Here is a picture from the test weekend in Mandurah.
Kind Regards...Shelley & Richard...15th August 2011
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Dear Brian,
This is a short note to say thank you.
It has been my pleasure in dealing with you for the purchase of a caravan from your company. You have a demeanour, which I don't see very often and is a very special trait that you have. When it comes to dealing with salespersons I'm very cautious. However within the first 5 minutes of our meeting at the entrance gate to your yard, you made me and my wife feel very welcome. You spoke with a calm, easy and relaxed manner, and stated facts without exaggeration and made us feel no pressure in making an immediate purchase decision.
We are happy with our purchase and once again, we thank you very much and wish you every success in your business.
Tony & Jen - Oct 2010
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To Whom It May Concern,
Just a short note to say thank you for your outstanding service. We love our van. The service and friendliness of the staff that we dealt with were really great (Brian, Tamara and people I did not know their names) I definitely would recommend your company to anyone who was interested in a van.
Thanking you
Chris & Ray, Rockingham - May 2010
On Thursday 4th March my wife and I took delivery of a new Concept Ascot caravan. The salesman that we had been dealing with during the process was Michael Pelham. From the time of first contact to delivery, Michael proved to be a true professional in that he exerted no obvious pressure and let us make the hard final decision on which van to purchase. At no time did we feel obligated, but Michael went out of his way to answer or have answered questions that we raised. On the day of delivery things did not go quite as planned, but during the time that we were on site it was quite clear that Michael was, to some extent, embarrassed because it was not the smooth handover that he (and we) expected. During this time we had contact with a number of staff in the workshop and store, all exhibited a friendly and helpful demeanour. You should be proud of your staff, if they are all of the quality of those we came into contact with, especially Michael Pelham, your business will remain successful. Well done.
Paul & Wendy - March 2010
Hi George, Phil & Steve,
Just a short note to say thanks to Tamara and the service crew. We have just recently had our Supreme Territory serviced and with some warranty work also. Tamara was professional in her approach and customer service, the service crew did a great job.
Looking forward to future dealings with George Day and the crew.
CHEERS!!
Geoff & Gemma Thomas - 10th August 2009
To the Manager,
I would like to write and say a big thank you to Patrick Kelly. We visited the caravan and camping show this year and after a lot of research decided to buy a Wing II from your company. Firstly the lady at the show who assisted us was very helpful, and not pushy. The guy telling us about the technical side of this van was excellent. Even better has been the professionalism and expertise of Patrick Kelly. When ever my wife or I phoned with a concern or update on our van over the past few months he has always been helpful and ensured that he has phoned us straight back. There was a couple of problems with the delivery but Pat was always honest and kept us up to date. When we eventually went to pick up our van Pat took us through everything we needed to know and was very patient in explaining things we didn't understand. We tend to always let companies know when things are wrong but not when we have received good service. Pat is a credit to your team and we look forward to dealing with your company again in the future.
P. Aitken - October 2008
Dear Sir,
My wife and I recently had the experience of upgrading our caravan through your business. The experience was a most pleasant one thanks to the courtesy and efficiency of your staff with a special thanks to Mr Patrick Kelly whose thoughtfulness and help was great. No request was to much for him. Thanks again.
Yours Sincerely
Ken & Joan Park - 2008
To the Principal of the company: A quick message to say a very sincere "thank you" for the excellent service received from one of your staff - John. Late on 6th June I contacted your company from Port Hedland re sourcing a three way tap for our A'van and spoke to John. Not only was he able to assist with the part but he offered to send it to our next destination (Broome) and offered some very useful advice on what I would need to do to fit it. The part arrived on 13th June and I have now fitted it. Thank you for the excellent service!
Kind Regards
Caess & Graeme Waltz - Oct 2008
Good Morning, we would like to say how much we enjoyed doing business with George Day caravans. The service was outstanding, and we felt we could ask questions and advice with ease. Tom was the salesperson that we dealt with, and Phil was also a great help with other queries that we had in regards to the caravan that we purchased. It can be hard to find excellent service out there, but your team value service highly, which should be commended. Thank you again, we have absolutely no problem with passing on to friends and family how good George Day caravans are to deal with.
Kind Regards
David Turner & Kristy Windsor - Jan 2007
