A special thank you for delivering personally our replacement part for our caravan. Thank you - it was replaced yesterday and looks great.
Enjoy your day.
To the General Manager,
I had recently purchased a 16ft pop top caravan from your company, the sales person being Brian Soares. I must commend Brian on being extremely courteous to both me and my wife and on his assistance and advice on the purchase of the van I had chosen.
It was a real pleasure to find the welcome red carpet and bottle of champagne and glasses beautifully presented laid out for us. A lovely touch and it made our day. We also found all the staff we came into contact that morning were pleasant, courteous and could not do enough to assist us in any way they could.
But I think the icing on the cake was the young gentleman that took us through the handover. His whole approach to us was immediately friendly and he made us feel totally relaxed and his explanation on all processes were without fault and very clear. He offered advice when required and answered all queries we made in a very knowledgeable fashion. Those very few items he was unsure of he sought advice on and passed the relevant information on to us clearly and concisely.
Sir, I am aware that your company demands a high degree of professionalism, courtesy, guidance and pure straight forward honesty. I can assure you without a shadow of a doubt that all staff I came into contact with during the whole sales experience by far and away surpassed any expectations you required of them.
Would I purchase another caravan from you - certainly! Would I recommend your company to friends and acquaintances - I have spread the word far and wide!
Thank you and your staff for not only providing us with a lovely caravan but for all the kindness shown to us and for making us feel very special throughout the whole process.
Again sincere thanks for your service and spirit today mate. MUCH appreciated...
Jeff and I would like to thank you for your excellent customer service when purchasing our Jurgens caravan recently. The handover was very comprehensive and you kindly allowed me to film it on my phone. We have already referred back to the video footage a number of times when setting up the van!
We purchased a camper trailer from George Day about fifteen years ago and we remember George himself, looking after us very well. You certainly demonstrated that the company's commitment to service is still an important part of George Day's legacy.
We are excited to head off on our first Jurgens adventure this week.
Once again thanks for your friendly and efficient service and we will encourage family and friends to take a trip down Albany Highway to visit you when they are thinking about buying a caravan.Kind regards.
A huge thank you to the team at George Day for the outstanding service we received buying our Goldstream Camper. A special thanks to Ali, Simon & Brian who we dealt with personally during this sale your customer service was outstanding and very much appreciated
If anyone out there is looking to buy an RV you should head to this professional team, I'm sure you will not be disappointed.